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  • What is the lead time for bottles?
    Our lead times are currently around 6-7 weeks.
  • What are the minimum order quantities (MOQ) for water bottles?
    Minimum order quantity is 100 for all models, except the 23oz Insulated Chromatek with an MOQ of 50. All orders must be in multiples of 50 (i.e. 150, 200, 250...).
  • What if I want different color bottles or caps in the same order?
    We can mix and match bottle/cap colours in increments of 50 for the same design.
  • Are all your bottles & caps BPA free?
    Yes, all of our bottles are BPA free and are made of food-safe FDA approved materials.
  • Are your bottles and caps dishwasher safe?
    Yes, our bottles and caps can be washed on the top rack of a dishwasher. However, our Purist Insulated bottles should be washed by hand only.
  • Can I freeze my bottle?
    Yes, our bottles can be frozen and/or have ice placed inside.
  • Where are your bottles made?
    Our bottles are made and printed in California.
  • What type of artwork works best for printing?
    A vector formatted file, saved as PDF, SVG, AI or EPS work best to print a clear, clean image. However, a high resolution JPEG or PDF may work depending upon the quality.
  • How do I submit my order?
    Please fill the order page and one of our designers will reach out to you.
  • Does pricing change with quantity ordered?
    Pricing will change depending on production quantity ordered. The first significant price break is at the 200 units. Visit the waterbottle page for information about pricing under "price list".
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